Okay, a couple of things..I have been in the middle of this in Linux and experienced every problem imaginable. Fortunately we now have a good path to work from.
First, if you are upgrading in a server group only the primary server should be running when ARS is upgraded. All others should have the services COMPLETELY STOPPED before you run the installer. Second, you need to be setting two environment variables (usually by editing the .profile for the user). These lines need to go in the .profile: BMC_AR_LOADAPP_SKIP=TRUE BMC_LOADAPP_SKIP=TRUE export BMC_AR_LOADAPP_SKIP export BMC_LOADAPP_SKIP This forces the ARS installer - and ALL of the of the application installers (with the partial exception of CMDB) to only put the binaries on the other server group servers. This is awesome because your install time for something like ITSM goes from 10 hours down to 15 minutes. Enjoy ... William Rentfrow wrentf...@stratacominc.com Office - 715-204-3061 Cell - 715-498-5056 ________________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on behalf of jaya munjal [jaya_mun...@yahoo.com] Sent: Tuesday, July 10, 2012 7:23 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade ARS 7.1 to 7.6.04 SP2 in server group Yes this looks to have worked, thanks ------------------------------ On Mon, Jul 9, 2012 6:02 PM IST Longwing, LJ CTR MDA/IC wrote: >Jaya, >I experienced a similar issue with recent upgrades...and what I found worked >was to shut down the email engine on the node that you are upgrading....for >some reason, the installer recognizes that the port is in use, but not that >the app using it is the email engine....so just shut down the email engine on >that node and it upgraded just fine for me. > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:arslist@ARSLIST.ORG] On Behalf Of jaya munjal >Sent: Sunday, July 08, 2012 4:44 AM >To: arslist@ARSLIST.ORG >Subject: Upgrade ARS 7.1 to 7.6.04 SP2 in server group > >** >Hi List > >We are trying to upgrade our environment (5 ARS in a server group mode) with >email engine installed on all ARS servers. The problem we see is upgrading the >secondary servers if we select email engine along with the ARS server in the >server group mode. > >Below are the steps we are following and the installer doesn't allow us to >install engine engine on the secondary server as it says port 1100 (this is >port on which email engine is running in our environment) is in use > >- Stop all servers expect the primary server >- take the primary server out of the server group and we upgrade it along with >email engine - this works fine >- Take the secondary servers out server group - run the installer select >server group upgrade mode along with email - this gives us an error that port >1100 is already in use > >We have tried stopping the email engine on the primary server still the >installer doesn't allow us to upgrade the email engine. > >Any ideas what could be the issue or is there a different approach to upgrade >a server group environment along with email// > >Please suggest > >Environment details >ARS - 7.1 patch 5( server group of 5 servers) OS - Solaris 9 DB - Oracle > >Thanks >Jaya > > > >_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
