Jaya,
I would enable plugin logging through the ar.conf file. it sounds as if the plugin is having issues connecting/communicating. Review all of your plugin server alias lines in the ar.conf as well, to ensure that the server name is correct (short name not FQDN) for all plugins. Additionally, double-check the armonitor.conf to see that the path to java is correct in all the lines. After that, restart the system and dig into the plugin log files to see what is failing. Good luck, Matt From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of jaya munjal Sent: Thursday, July 12, 2012 10:21 AM To: arslist@ARSLIST.ORG Subject: Post Upgrade - Server Information is empty ** Hi List We are upgrading our ARS 7.1 to ARS 7.6.04 SP2 , the installer runs fine but we have noticed that most time the server information becomes blank. The services come up and the host id is shown on the license console. But server information remains empty, we have tried restarting ar server as well as ar plugin services. But still the server information remains blank, anyone experience the same issue. ARS 7.1 upgrade to ARS 7.6.04 SP2 DB - Oracle 10.2 OS - Solaris 9 Thanks Jaya _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
