Hi List Yes re-importing the serveradmin.def resolved the issue.
Thanks for your help regards Jaya ________________________________ From: "Longwing, LJ CTR MDA/IC" <lj.longwing....@mda.mil> To: arslist@ARSLIST.ORG Sent: Thursday, July 12, 2012 10:10 PM Subject: Re: Post Upgrade - Server Information is empty Jaya, I agree with Matt, I've had this problem before and found the solution through the plugin logs. The problem was that there was stuff on the form that didn't work properly. I corrected by manually re-importing the Server Administration def file from the upgrade and telling it to delete extra fields/views, this cleaned up the form and allowed it to work properly. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of jaya munjal Sent: Thursday, July 12, 2012 9:21 AM To: arslist@ARSLIST.ORG Subject: Post Upgrade - Server Information is empty ** Hi List We are upgrading our ARS 7.1 to ARS 7.6.04 SP2 , the installer runs fine but we have noticed that most time the server information becomes blank. The services come up and the host id is shown on the license console. But server information remains empty, we have tried restarting ar server as well as ar plugin services. But still the server information remains blank, anyone experience the same issue. ARS 7.1 upgrade to ARS 7.6.04 SP2 DB - Oracle 10.2 OS - Solaris 9 Thanks Jaya _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"