Drew:

Having done lots of DoD work over the years, I'd recommend that you battle for 
the extra CPUs right up front.  The first time any decision-makers see the 
system they'll not be pleased if it takes 30 seconds to open an Asset record or 
25 minutes to reconcile a discovery data set.  A first impression like that is 
very difficult to overcome at a later point in time.

For a development or proof-of-concept environment, I usually ask for 8GB memory 
and 4 vCPUs to install ARSystem+CMDB+ITSM+Midtier.  After it's installed we'll 
dial the resources down based on the customer's virtual infrastructure (usually 
4-6GB and 2 vCPU).  BTW, if the RDBMS is on the same OS instance as Remedy, 
then add a couple GB memory to the above.  Also, keep an eye on the disk 
subsystem for bottlenecks; a SLED (well, not so much E these days) 
configuration can really bog down the whole system.

FWIW,
--Phil

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Axton
Sent: Thursday, July 12, 2012 21:25
To: [email protected]
Subject: Re: VM Processors, one or two?

** It all depends on how much time you want to spend waiting on the CMDB.  You 
can try 1, but if you start to hit timeouts (which, btw, probably means some 
type of unrecoverable or a PITA to recover failure), I would suggest you bump 
it up to 2.  The installation process alone will probably time out; if it does, 
start over completely, and bump it up to 2.  With Remedy and all the various 
subsystems, the server benefits greatly from multiple CPUs, but the CPU's will 
spend a lot of time idle.  Remedy, with the way it is structured (esp. the ITSM 
subsystems), benefits from having lots of resources available, when it needs 
them; otherwise it will appear to be idle.

I can't believe that the server timeout (5 minutes, I think -- 300 seconds) is 
still not a configurable parameter.

Axton Grams
On Thu, Jul 12, 2012 at 5:05 PM, Drew Shuller 
<[email protected]<mailto:[email protected]>> wrote:
** Good afternoon everyone. We're in the process of building a virtual server 
for a very small ITSM/CMDB/ADDM installation. BMC's hardware docs state that 
the server should have two processors. We're thinking that we can get by with 
only one. Any thoughts?

Thank you in advance.

Drew Shuller
Remedy Admin/Developer
Soto Cano Air Base
Honduras
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