It's not 'Mailbox Name' =  "Mailbox1" Instead of 'Mailbox Name' =
"Malbox1" 

 

Is it?

 

 

Regards,

 

Andrew C. Goodall

Software Engineer

Development Services

[email protected]

jcpenney

6501 Legacy Drive

Plano, TX 75024

jcp.com

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Brittain, Mark
Sent: Friday, July 20, 2012 8:50 AM
To: [email protected]
Subject: Mailbox Name in filter qualification

 

** 

HI All & Happy Friday, 

 

I have two incoming mailboxes, Mailbox1 and Mailbox2.  If an email comes
into Mailbox1 then I need to do a push field to Form A.  Email coming to
Mailbox2 needs to get pushed to Form B. I have the following
qualification but it doesn't work. No push field. Am I missing
something?

 

( 'Mailbox Name' =  "Malbox1" ) AND ( 'Message Type' = "Incoming")

 

ARS 6.3 patch 24

 

Mark

 

Mark Brittain

Remedy Developer

ITILv3 Foundation

NaviSite - A Time Warner Cable Company

[email protected]

Office: 315-453-2912 x5335

Mobile: 315-882.5360

 

 

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