Mark,
Try using the Mailbox Unique Identifier instead of the Mailbox name. 

Mac Rhoades / Sr Programmer/Analyst-Specialized Systems / Service 
Management 
MS 352-100, 2205 Northmont Pkwy., Duluth, GA, USA
Phone: 678-252-4364 / VPN: 252-4364 
[email protected]
www.rockwellcollins.com 




From:   "Goodall, Andrew C" <[email protected]>
To:     [email protected]
Date:   07/20/2012 10:00 AM
Subject:        Re: Mailbox Name in filter qualification
Sent by:        "Action Request System discussion list(ARSList)" 
<[email protected]>



** 
It?s not 'Mailbox Name' =  "Mailbox1? Instead of 'Mailbox Name' =  "
Malbox1? 
 
Is it?
 
 
Regards,
 
Andrew C. Goodall
Software Engineer
Development Services
[email protected]
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.com
 
From: Action Request System discussion list(ARSList) [
mailto:[email protected]] On Behalf Of Brittain, Mark
Sent: Friday, July 20, 2012 8:50 AM
To: [email protected]
Subject: Mailbox Name in filter qualification
 
** 
HI All & Happy Friday, 
 
I have two incoming mailboxes, Mailbox1 and Mailbox2.  If an email comes 
into Mailbox1 then I need to do a push field to Form A.  Email coming to 
Mailbox2 needs to get pushed to Form B. I have the following qualification 
but it doesn?t work. No push field. Am I missing something?
 
( 'Mailbox Name' =  "Malbox1" ) AND ( 'Message Type' = "Incoming")
 
ARS 6.3 patch 24
 
Mark
 
Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite ? A Time Warner Cable Company
[email protected]
Office: 315-453-2912 x5335
Mobile: 315-882.5360
 
 

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