Hello listers- Some of you might possibly remember me from several years ago when I was working at a large national retailer. I was only able to devote about 30% of my time to Remedy and after several years of trying to convince management that IT could provide many more benefits to the company as a whole (and not just IT) I finally gave up on repeating my message to deaf ears.
Fast forward quite a few years and I've left that retailer to work as a full-time developer with QMX. I am very happy to be back but I've got a lot to learn not only on the current version of ARS (we were still on 7.0.1 at my old shop) but also learning ITSM from the ground up. I will be lurking here and trying to get back to my old habit of picking up bits of knowledge here and there by reading posts to the list. -Rick __________________ Rick Westbrock Remedy Developer QMX Support Systems _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
