Hi Rick,

Always nice to have fellow Remedy folks return!  Hold on for an interesting
ride.

Susan

On Tue, Jul 24, 2012 at 5:34 PM, Rick Westbrock <rwestbr...@qmxs.com> wrote:

> Hello listers-
>
> Some of you might possibly remember me from several years ago when I was
> working at a large national retailer. I was only able to devote about 30%
> of
> my time to Remedy and after several years of trying to convince management
> that IT could provide many more benefits to the company as a whole (and not
> just IT) I finally gave up on repeating my message to deaf ears.
>
> Fast forward quite a few years and I've left that retailer to work as a
> full-time developer with QMX. I am very happy to be back but I've got a lot
> to learn not only on the current version of ARS (we were still on 7.0.1 at
> my old shop) but also learning ITSM from the ground up. I will be lurking
> here and trying to get back to my old habit of picking up bits of knowledge
> here and there by reading posts to the list.
>
>
> -Rick
> __________________
> Rick Westbrock
> Remedy Developer
> QMX Support Systems
>
>
> _______________________________________________________________________________
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>

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