Hi DuggiReddy! Have a look at this :
http://www.metaweave.co.za/products/metaweave/bidirectional.htm Best Regards, Theo Sent from my Black/Silver Personal Computer .... “Try not to become a person of success, but a person of value.” – Albert Einstein -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ravindrareddy Duggireddy Sent: 01 August 2012 18:17 To: [email protected] Subject: how to create Incident using incoming mail Hi All, I am very new to ITSM; In my current remedy setup,we have to create incidents using incoming email(MAPI). How can i achieve this,please suggest me. Thanks in Advance. Regards, DuggiReddy _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

