I thought Firefox was supported - just not Chrome
Did you view the latest hotfix dated 0726 - you are running 0707 Hot Fix Name: MT_7604SP3_2012JUL26_CU_ALL Product Component: Mid-Tier Build Base Version: 7.6.04 SP3-S Build Date: 201207261344 Fix Type: Hotfix binary Affected Platform: All Hotfix Version Stamp: 7.6.04 SP3 201207261344 Hotfix Files Patched: Name: Type: /WEB-INF/lib/MidTier.jar File /WEB-INF/lib/Config.jar File /WEB-INF/lib/ReportCommon.jar File /LocalPlugins/Report/Report.jar File /LocalPlugins/Flashboard/Flashboard.jar File /shared/login_common.jsp File /resources Directory /webcontent Directory /WEB-INF/platform/plugins Directory List of Defects Fixed: Defect ID Description SW00429966 Reset Preferences displays hidden columns if visible column is moved in front of hidden column before reset is done SW00428216 Security Vulnerabilities - Cross Site Scripting Issue SW00428220 Security Vulnerabilities - SSL Cookie Not Used SW00424701 Need to provide support for httpOnly cookie attribute in Midtier SW00433887 Auto Complete makes unnecessary backchannel call when all required menu items are already loaded SW00433686 Compatibility issues with Firefox 13- scrollbars on single line character fields, blacked out background forms during modal popup SW00421038 When Mid-Tier uses SSL the workflow log window is reset every time a new window is opened SW00433102 Mid-Tier throws error (Error: '0.id' is null or not an object) when refreshing a table with sorted Grouped rows and browser screen goes blank. SW00420988 When a tool tip is open, table column sort does close the tool tip and does not refresh the UI causing the wrong record in the table to open. SW00431407 Midtier Native report exports causing CPU to spike SW00431989 Issue with Web Reporting functionality SW00432001 Javascript error window.weOpener.window.getChildWindowIDFromName is not a function SW00430897 Web Reports retrive all the data on first chunk request SW00429473 Listbox menus do not show in MidTier when character field display type is set to Drop Down List SW00430432 Attachments set via a Service Action on a Attachment Field failed to open with a ARERR 106 SW00424037 BIRT reports exported to Excel show mulitple sheets, one each for every page of data exported. SW00411244 CCM Calendar having issues with filtering SW00431083 MidTier CPU spiking with minimal set of users (thread contention) SW00430923 Certain user names can stop browser-side processing, tripping up parsing of keywords when searching. SW00427734 "Long" Hyphen/Dash Characters display incorrectly when pasting into Work Notes field on Incident form SW00418664 Close Window active link action issue with IE 8 SW00428432 SW00428432 Tool tip sometimes causes "null" to appear in the center of the browser window SW00429861 Runtime Exceptions during GetHTMLScriptForViewField Backchannel calls cause malformed responses to the browser resulting in Caught Exception errors SW00429804 Access URL must be same as base_url for Web Report to work SW00429605 ARERR 361 when running AR System Report from Report Console/Report Selection/Reports form against a 7.1 AR Server that allows unqualified queries SW00428976 background.swf continues to load even after Flash is disabled in config.properties using arsystem.flash.enable_ui_rendering=false SW00426226 Skin Definitions are causing cache html/js form invalidation, affecting performance SW00427386 Type ahead template selection not showing all templates (auto complete, no scroll). SW00428348 Double clicking an incident/change/etc from the results list opens up a new window with the results. SW00426324 Vertical & Horizontal scroll bars on the Landing Console & Overview Console when using IE9 SW00420319 Problem with time stamp on Reporting console and Excel Export, shows server time not customer time SW00427080 The mid-tier is doing a GLE call to return all records for an AR System report instead of multiple GME calls. SW00424449 Application Fly out remains in Loading state if we log on with unrestricted user having knowledge submitter permission SW00426765 Web Report causes table scan, DB CPU to spike, compromising performance and causing production outage SW00422854 Readonly/Locked fields can be edited via expand box if opened before the field is made readonly SW00422847 Table Refresh Interval SW00423582 Unable to deploy Mid-Tier war file on JBoss 6.1. SW00421355 Input Length s not a constraint for characters typed with <AltGr> key. SW00418051 RTF fields showing white background in Mid-tier, grey background in Dev Studio. SW00413020 Password redirect had an absolute URL in the body of the http response SW00417797 Un-Display Active Link does not execute the AL as required in Mid-Tier. SW00430624 Not possible to double click entries in menus when presented as list boxes. Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of L G Robinson Sent: Friday, August 03, 2012 12:25 PM To: [email protected] Subject: Trouble with Firefox and Mid-tier ** Hi Folks, I know that Firefox is not a supported browser. But I thought it might be worthwhile to check to see if anyone had any ideas on this issue... Mid-tier 7.6.04 SP3 201207071337 Hotfix running on Linux. AR Server 7.6.04 SP3 or AR Server AR Server 7.6.03 Patch 002 201107191530 on Solaris Firefox 14.0.1 When you press RETURN in a form field that has workflow attached to it (Active Link executes on RETURN in field), the Active Link does not fire and the RETURN character is entered into the field. This worked correctly prior to Mid-tier 7.6.04 SP3 201207071337 Hotfix and only appears to be a problem in Firefox. Safari, IE and Chrome all work correctly. I discovered (on my Mac) that if I hold down SHIFT and CNTL while pressing RETURN, then the workflow does fire correctly. Has anyone else observed this? Any suggestions on how else to work around it? Thanks. Larry Larry Robinson Remedy Developer / Administrator North Carolina State University Raleigh, NC _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ <font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
