Thanks for the ideas Misi.... I can work with that
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Misi Mladoniczky
Sent: Monday, August 06, 2012 9:38 AM
To: [email protected]
Subject: Re: removing attachments
Hi,
Maybe a simple Modify-ALL where you set the slots to NULL?
Or an ACTL-Push-Fields where you set the fields to $NULL$.
Or an ESCL that runs every now and then ans just makes a simple
Set-Fields: attachslot1 = $NULL$ on old records.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> I have a request from one of our IT teams to remove attachments from a
> large number of incident tickets (I'm sure you can imagine why...).
> My question is, is there a systematic way of removing these attachments?
>
> ARS7.1/ITSM 7.0.03
> Win2003/SQL2005
>
> Thanks,
> Marcelo
>
>
>
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