Yes, you can do this. It is simple and involves configuring multiple source hosts/ports. The harder thing is setting up assignment rules if you need them to be different between sources. That will involve customization as the default lets you use only Prod Cats for assignment.
Have fun. Chuck Baldi On Mon, Aug 6, 2012 at 9:06 AM, Narayanan, Radhika < [email protected]> wrote: > ** > > Hi List,**** > > ** ** > > We've an instance of IBRSD on our ITSM 7.6.03 server. Can this instance be > configured to integrate with multiple BEM servers?**** > > ** ** > > Multiple BEM servers will raise incidents with ITSM. And ITSM has to > respond back to all the BEM servers. Is this configuration possible to > achieve?**** > > ** ** > > Thanks in advance,**** > > ** ** > > ** ** > > Radhika**** > > +44 20718 20262**** > > Think green - keep it on the screen. This e-mail and any attachment is for > authorised use by the intended recipient(s) only. It may contain > proprietary material, confidential information and/or be subject to legal > privilege. It should not be copied, disclosed to, retained or used by, any > other party. If you are not an intended recipient then please promptly > delete this e-mail and any attachment and all copies and inform the sender. > Thank you. > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
