Tauf Thanks, what is strange is our old 7.6.1 system was set up the same and we had no issue.
I will post what found. Hbr Sent from one of Howard's iPads On Aug 8, 2012, at 9:02 PM, Tauf Chowdhury <[email protected]> wrote: > Howard, > I've seen this with 7604 with load balancing. Basically, the LB > doesn't care about the users. It simply looks at tcp port traffic from > the mid tier to the AR. There is not a 1 to 1 correlation between user > actions on mid tier and connections to AR. So if a user action spawns > 4 TCP connections, each one will be distributed by the load balancer > equally depending on how you set it, round robin or least connection > etc.. That's probably why you see 1 user on both boxes. That's how I > understand it. Hope that helps. I'd like to hear the resolution that > BMC comes to as this directly effects pricing for the customer. > > Sent from my iPhone > > On Aug 8, 2012, at 8:56 PM, Howard's Gmail <[email protected]> wrote: > >> I hope this question finds you all in good health. >> >> Now for my question/issue, we just went from 7.6.1 to 7.6.4 r3 and started >> to run out of floating licenses. With the user population staying the same. >> >> So we (with the help of BMC support) started to look around. What we saw was >> strange, we have 3 mid-tiers tied to 2 app servers, through a load balancer >> with the sticky bit set. No we are using he new load balancer function in >> the 7.6.4 mid-tier. What we found was that users were being logged on to >> both app servers, therefor taking 2 licenses. One on each server. >> >> After spending 7 hours on a web-ex with, BMC, the load balancer vendor and >> number of others, we are still some what lost. The leading item that might >> be the cause is the load balancer, but no one is sure why a user that is not >> an admin and has a floating license, can be logged into two arservers at the >> same time or what is pushing the user after they log in, then open a form >> (like change management console or the incident console) and then logging >> them into the other server. >> >> BMC has been great looking at this issue with us, as well as the other >> vendors. >> >> I just wanted to know if anyone else has seen anything like this since >> moving to 7.6.4. >> >> Take care, >> >> Howard >> >> Sent from one of Howard's iPads >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
