All your outgoing templates are and should be in sys:notifications form. Customizing them in HTML sometimes Get a bit tricky but there's a guide on mail engine and how to customize that explains the basic fairly well.
Sent from my iPhone On Aug 9, 2012, at 5:49 PM, Jose Manuel Huerta Guillén<arsl...@theremedyforit.com> wrote: > ** > Hi listers, > > I'm starting to customize the notifications that come OOTB with ITSM. I'm > completelly new to the Notification Engine, Mail Engine and so on. > > The customer requirement is to made the notifications a bit more graphic, > with the company logo and corporative colors. > > My questions are: Anything to take care about? Where to start? Use Templates? > > Just a few words about it. > > Thanks! > > > Jose Manuel Huerta > http://theremedyforit.com/ > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
