Kali, The WS created tickets are really just another 'client' of the Mid-Tier...so I can't think of anything outside of if your Mid-Tier is setup for anonymous authentication with a specific user, you could trace those users and such, or if you have specific interfaces you could write workflow on those forms to keep track of the records going through there.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kali Obsum Sent: Monday, August 13, 2012 2:55 AM To: [email protected] Subject: How to check Remedy Logins that are using Web Service ** Hi, Is there any logs within Remedy 7.6.03 we can check to find which Remedy logins are creating tickets via WS or accessing any Remedy WS? Regards, Kali NOTICE The information contained in this email is confidential. If you are not the intended recipient, you must not disclose or use the information in this email in any way. If you received it in error, please tell us immediately by return email and delete the document. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
