I had so many issues with the patch that I was given.  Fonts changed, more 
Caught Exception Errors than I have had before, fields not populating, fields 
moving.

I went looking and then checked with Support and downloaded the most recent 
patch dated August 10th    (MT_7604SP3_2012AUG10_CU_ALL.ZIP).  So far (just one 
day).  No errors and people are reporting speed they have not seen since we 
moved from a thick client.  None of the problems occurred on my Test server.  
They only happened on my Prod server.

My regular work queue is behind, the last bit of stuff to move over from 6.3 is 
behind, the next phase of the project is starting and I am so far in the 
weeds!!  Calgon take me away!!



ITSM 7.6.04 SP2
ARS 7.6.04 SP3
Oracle
Win 2008 Server

Claire Sanford 
Information Systems Division 
Memorial Hermann Healthcare System
[email protected] 

Claire
--------------------------------------------------
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Ortega, Jesus A
Sent: Thursday, August 02, 2012 5:06 PM
To: [email protected]
Subject: Re: Caught Exception Object Expected - 7.6.04 Mid-tier

** 
I tried to flush the cache several times. I even tried to delete the cache 
files manually in the mid-tier cache directory and on the Tomcat Catalina 
working directory. It did not help. Fiddler does not capture anything either. I 
was told by Claire Sanford that there is a new mid-tier patch that just came 
out for 7.6.04 SP3. I just downloaded it and plan to try it in my dev 
environment. The weird thing is that the development environment shows no signs 
of problems. It is just the production one. Then again, Dev is just a straight 
one mid-tier and one app server configuration. 



Jesus Ortega
Senior II, Implementation Engineer 
LyondellBasell Industries
Office: 713 309-4914
Cell:    281 546-0735
________________________________________

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