Susan, As far as your comment about keeping logs running, maybe you know, but you can already do that on 7.5 by setting the Maximum Log-File Size in the Server Admin form. When looking at the files in that case, you have to keep in mind that when the max size is reached, it starts writing over at the top of the file. (At least that's behavior for us - I think we have Create Backup selected.) So you might have entries in the bottom part with timestamps before the top part - can be confusing if one doesn't keep that in mind.
David David Durling University of Georgia From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Friday, August 17, 2012 6:44 PM To: [email protected] Subject: Re: ARS generational logging ** That's more clear to me now. We're still at 7.5 so I guess we'll look at the next version that comes out for an upgrade hopefully next year. Thanks for the info Andrew and Ravi ! Susan On Fri, Aug 17, 2012 at 5:38 PM, Goodall, Andrew C <[email protected]<mailto:[email protected]>> wrote: ** It is going to help so much in working with support. Can't tell you how many times a log has been unworkable or useless because it has rolled over itself due to the fixed size "readable" limit, even 0 limit will stop at 2gb - not that is readable/manageable anyway Max-Log-History: 3 Sql.log <- current log Sql.001.log <-- oldest generation Sql.002.log Sql.003.log <-- latest generation /rolled log Regards, Andrew C. Goodall Software Engineer Development Services [email protected]<mailto:[email protected]> jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com<http://jcp.com> From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Susan Palmer Sent: Friday, August 17, 2012 5:21 PM To: [email protected]<mailto:[email protected]> Subject: Re: ARS generational logging ** Hi Andrew, Not sure what 'generational' logging is. Are you referring to a rolling log, where you could set a max and then oldest entries drop off when the max size is reached to make room for new entries? That would be great to have some logs continually running for those unexpected times when you'd like to look at something that happened but the logs weren't on. Regards, Susan On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C <[email protected]<mailto:[email protected]>> wrote: ** I've been wanting generational logging in ARS for a long time. I just learned that is now available with a new ar.cg<http://ar.cg> parameter Max-Log-History I don't know when this was implemented, maybe it was with 7.6.x but I wish BMC would have advertised this to admins or made this accessible on the Server Information Tab. e.g. Max-Log-History: 20 Regards, Andrew C. Goodall Software Engineer Development Services [email protected]<mailto:[email protected]> jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com<http://jcp.com> The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If the reader of this message is not the intended recipient, you are hereby notified that your access is unauthorized, and any review, dissemination, distribution or copying of this message including any attachments is strictly prohibited. If you are not the intended recipient, please contact the sender and delete the material from any computer. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

