Susan,

As far as your comment about keeping logs running, maybe you know, but you can 
already do that on 7.5 by setting the Maximum Log-File Size in the Server Admin 
form.   When looking at the files in that case, you have to keep in mind that 
when the max size is reached, it starts writing over at the top of the file.  
(At least that's behavior for us - I think we have Create Backup selected.)  So 
you might have entries in the bottom part with timestamps before the top part - 
can be confusing if one doesn't keep that in mind.

David

David Durling
University of Georgia



From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Susan Palmer
Sent: Friday, August 17, 2012 6:44 PM
To: [email protected]
Subject: Re: ARS generational logging

**
That's more clear to me now.  We're still at 7.5 so I guess we'll look at the 
next version that comes out for an upgrade hopefully next year.

Thanks for the info Andrew and Ravi !

Susan
On Fri, Aug 17, 2012 at 5:38 PM, Goodall, Andrew C 
<[email protected]<mailto:[email protected]>> wrote:
**
It is going to help so much in working with support. Can't tell you how many 
times a log has been unworkable or useless because it has rolled over itself 
due to the fixed size "readable" limit, even 0 limit will stop at 2gb - not 
that is readable/manageable anyway
Max-Log-History: 3
Sql.log <- current log
Sql.001.log  <-- oldest generation
Sql.002.log
Sql.003.log <-- latest generation /rolled log


Regards,

Andrew C. Goodall
Software Engineer
Development Services
[email protected]<mailto:[email protected]>
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.com<http://jcp.com>

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Susan 
Palmer
Sent: Friday, August 17, 2012 5:21 PM
To: [email protected]<mailto:[email protected]>

Subject: Re: ARS generational logging

**
Hi Andrew,

Not sure what 'generational' logging is.  Are you referring to a rolling log, 
where you could set a max and then oldest entries drop off when the max size is 
reached to make room for new entries?  That would be great to have some logs 
continually running for those unexpected times when you'd like to look at 
something that happened but the logs weren't on.

Regards,
Susan
On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C 
<[email protected]<mailto:[email protected]>> wrote:
**
I've been wanting generational logging in ARS for a long time.
I just learned that is now available with a new ar.cg<http://ar.cg> parameter 
Max-Log-History

I don't know when this was implemented, maybe it was with 7.6.x but I wish BMC 
would have advertised this to admins or made this accessible on the Server 
Information Tab.
e.g. Max-Log-History: 20

Regards,

Andrew C. Goodall
Software Engineer
Development Services
[email protected]<mailto:[email protected]>
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.com<http://jcp.com>


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