Thanks David and Fred ...

I missed that setting.  I've changed it and will watch it work today.  I
like to use rrr|Log but it's a pain to constantly be aware of
stopping/starting logs or they become way to large.

By writing at the top of the file I'm interpreting that as the 'beginning'
which I'm fine with.

I don't like to get to crazy with logs since the unix guy has to keep it
all cleaned up.  I try to make his life as easy as possible so when I need
something he's very responsive.

And I have to add, that my need for logs is actually minimal, but it never
fails there is a 'slowness' right when there are no logs.  Quite frankly
the 'slowness' is rarely actually a Remedy issue, or even a db issue ... I
blaming the network, that's my story and I'm sticking to it!

Susan .... :)

On Mon, Aug 20, 2012 at 8:01 AM, David Durling <[email protected]> wrote:

> **
>
> Susan,****
>
> ** **
>
> As far as your comment about keeping logs running, maybe you know, but you
> can already do that on 7.5 by setting the Maximum Log-File Size in the
> Server Admin form.   When looking at the files in that case, you have to
> keep in mind that when the max size is reached, it starts writing over at
> the top of the file.  (At least that’s behavior for us - I think we have
> Create Backup selected.)  So you might have entries in the bottom part
> with timestamps before the top part – can be confusing if one doesn’t keep
> that in mind.****
>
> ** **
>
> David****
>
> ** **
>
> David Durling****
>
> University of Georgia****
>
> ** **
>
> ** **
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Susan Palmer
> *Sent:* Friday, August 17, 2012 6:44 PM
> *To:* [email protected]
>
> *Subject:* Re: ARS generational logging****
>
>  ** **
>
> ** ****
>
> That's more clear to me now.  We're still at 7.5 so I guess we'll look at
> the next version that comes out for an upgrade hopefully next year.****
>
>  ****
>
> Thanks for the info Andrew and Ravi !****
>
>  ****
>
> Susan****
>
> On Fri, Aug 17, 2012 at 5:38 PM, Goodall, Andrew C <[email protected]> wrote:
> ****
>
> ** ****
>
> It is going to help so much in working with support. Can’t tell you how
> many times a log has been unworkable or useless because it has rolled over
> itself due to the fixed size “readable” limit, even 0 limit will stop at
> 2gb – not that is readable/manageable anyway****
>
> Max-Log-History: 3 ****
>
> Sql.log <- current log****
>
> Sql.001.log  ß oldest generation****
>
> Sql.002.log****
>
> Sql.003.log ß latest generation /rolled log****
>
>  ****
>
>  ****
>
> Regards,****
>
>  ****
>
> *Andrew C. Goodall*****
>
> Software Engineer****
>
> Development Services****
>
> [email protected]****
>
> *jcpenney*****
>
> 6501 Legacy Drive****
>
> Plano, TX 75024****
>
> jcp.com****
>
>  ****
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Susan Palmer
> *Sent:* Friday, August 17, 2012 5:21 PM
> *To:* [email protected]****
>
>
> *Subject:* Re: ARS generational logging****
>
>  ****
>
> ** ****
>
> Hi Andrew,****
>
>  ****
>
> Not sure what 'generational' logging is.  Are you referring to a rolling
> log, where you could set a max and then oldest entries drop off when the
> max size is reached to make room for new entries?  That would be great to
> have some logs continually running for those unexpected times when you'd
> like to look at something that happened but the logs weren't on.****
>
>  ****
>
> Regards,****
>
> Susan****
>
> On Fri, Aug 17, 2012 at 10:16 AM, Goodall, Andrew C <[email protected]>
> wrote:****
>
> ** ****
>
> I’ve been wanting generational logging in ARS for a long time.****
>
> I just learned that is now available with a new ar.cg parameter
> Max-Log-History****
>
>  ****
>
> I don’t know when this was implemented, maybe it was with 7.6.x but I wish
> BMC would have advertised this to admins or made this accessible on the
> Server Information Tab.****
>
> e.g. Max-Log-History: 20  ****
>
>  ****
>
> Regards,****
>
>  ****
>
> *Andrew C. Goodall*****
>
> Software Engineer****
>
> Development Services****
>
> [email protected]****
>
> *jcpenney*****
>
> 6501 Legacy Drive****
>
> Plano, TX 75024****
>
> jcp.com****
>
>  ****
>
>
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