Hi Tauf, Natalie & Marcelo, Thank you for your responses. This gives me a real kick start on developing a list of questions.
Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tauf Chowdhury Sent: Tuesday, August 28, 2012 7:07 PM To: [email protected] Subject: Re: Risk Assessment Questions ** Mark (and everyone else), See the attached excel file. It has some questions that a client came up with but more importantly, it mimics the risk calculation algorithm within remedy. So you can plug in the questions, pick the answers, and it will give you the risk level. This is handy to give to the end users who are trying to determine how much weight to give questions and things like that. Hope it helps. On Tue, Aug 28, 2012 at 5:54 PM, Brittain, Mark <[email protected]<mailto:[email protected]>> wrote: ** HI All, I'm in the process of going from a custom form based ARS 6.3 to the OOB ITSM 7.6 suite. The Change Management Risk Assessment , Risk Level - 1, -2, etc is not very user friendly so I was thinking I would make that field read only and force the user to answer the Risk Assessment questions to determine the risk. OOB the questions are not great. Does anyone have a list questions that they use and would be willing to share? Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected]<mailto:[email protected]> Office: 315-453-2912 x5335<tel:315-453-2912%20x5335> Mobile: 315-882.5360<tel:315-882.5360> ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- Tauf Chowdhury _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
