Thanks guys!

Looks like it was trying to do an upgrade and it was probably doing that 
because of a few failed attempts and holding the name in some temp file etc. 
Got around it by installing to a different directory.

Regards
Rob

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Lou
Sent: Wednesday, 5 September 2012 9:44 PM
To: [email protected]
Subject: Re: New Install of 7.6.03

**
If you tried doing the install previously there is am xml file that holds the 
hostname info which you need to delete but it should have shown the value of 
the hostname being used. A screen shot of the previous screen would be helpful.

P

On Sep 4, 2012, at 6:38 PM, Michael Latham 
<[email protected]<mailto:[email protected]>> wrote:
**
Rob - I don't see your screen capture.
________________________________
Date: Tue, 4 Sep 2012 18:02:39 -0400
From: [email protected]<mailto:[email protected]>
Subject: Re: New Install of 7.6.03
To: [email protected]<mailto:[email protected]>

**
So you are saying you haven't entered the host name?

P

On Sep 3, 2012, at 1:40 AM, Robert Gajic 
<[email protected]<mailto:[email protected]>> wrote:
**

Hi everyone!



I am building a brand new instance of Remedy 7.6.03 (as this is our current 
production version) and I am getting an error very early on when installing AR 
7.6.03. Oh some versions first;



Windows server 2008 R2 Enterprise

Database is SQL 2008 but irrelevant because I haven’t got that far yet.



So the error I get (there has been no user input here besides naming a 
directory to install too, accepting licence agreement, custom setup, installing 
all components except mid-tier and full text



<image001.png>



Remember though I haven’t had a chance to enter any of the info in the error 
message.. Any thoughts?



Regards

Rob Gajic

Lockheed Martin

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