It's as designed. The print button on win32 client is just doing a screen print is it not? Same thing can be accomplished in web browser print.
But to actually produce something useful if you have a lot of long character fields is to design an AR System, crystal or other analytical report and create a custom button to launch that report for that record from the button. e.g. We did not like AR System report basic functionality, and did not have BOXI when on 7.5 - so we designed some MS SSRS reports and created a button to launch this reports from the record. Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt Sent: Tuesday, September 11, 2012 10:10 AM To: [email protected] Subject: Re: Print form from IE ** This button appears in the client but I can't find it in web client.... I think it is a strange behavior. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Goodall, Andrew C Sent: Tuesday, September 11, 2012 5:07 PM To: [email protected] Subject: Re: Print form from IE ** Oh - ha J I assumed you were referring to ITSM. You'll need to add a button to exec an AR System or Crystal Report for the users to print L Else - print screen using default browser print functionality or with browser screen capture plugin. Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt Sent: Tuesday, September 11, 2012 10:03 AM To: [email protected] Subject: Re: Print form from IE ** Yes, I found it but I can't find this button on my custom form. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Goodall, Andrew C Sent: Tuesday, September 11, 2012 4:52 PM To: [email protected] Subject: Re: Print form from IE ** At the bottom of the form next to "resolve" Regards, Andrew C. Goodall Software Engineer Development Services [email protected] jcpenney 6501 Legacy Drive Plano, TX 75024 jcp.com From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt Sent: Tuesday, September 11, 2012 9:45 AM To: [email protected] Subject: Print form from IE ** Dears, Please I need your advice as I'm trying to print "a form" from 7.6.04 SP2 in Internet explorer but I can't find the "Print button" on the form however I can find this capability in client. 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