Thanks, for your reply

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Goodall, Andrew C
Sent: Tuesday, September 11, 2012 5:28 PM
To: [email protected]
Subject: Re: Print form from IE

**
It's as designed. The print button on win32 client is just doing a screen print 
is it not? Same thing can be accomplished in web browser print.
But to actually produce something useful if you have a lot of long character 
fields is to design an AR System, crystal or other analytical report and create 
a custom button to launch that report for that record from the button.

e.g. We did not like AR System report basic functionality, and did not have 
BOXI when on 7.5 - so we designed some MS SSRS reports and created a button to 
launch this reports from the record.

Regards,

Andrew C. Goodall
Software Engineer
Development Services
[email protected]
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.com

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt
Sent: Tuesday, September 11, 2012 10:10 AM
To: [email protected]
Subject: Re: Print form from IE

**
This button appears in the client but I can't find it in web client.... I think 
it is a strange behavior.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Goodall, Andrew C
Sent: Tuesday, September 11, 2012 5:07 PM
To: [email protected]
Subject: Re: Print form from IE

**
Oh - ha :) I assumed you were referring to ITSM.

You'll need to add a button to exec an AR System or Crystal Report for the 
users to print :(

Else - print screen using default browser print functionality or with browser 
screen capture plugin.

Regards,

Andrew C. Goodall
Software Engineer
Development Services
[email protected]
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.com

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt
Sent: Tuesday, September 11, 2012 10:03 AM
To: [email protected]
Subject: Re: Print form from IE

**
Yes, I found it but I can't find this button on my custom form.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Goodall, Andrew C
Sent: Tuesday, September 11, 2012 4:52 PM
To: [email protected]
Subject: Re: Print form from IE

**
At the bottom of the form next to "resolve"


[cid:[email protected]]
Regards,

Andrew C. Goodall
Software Engineer
Development Services
[email protected]
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.com

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt
Sent: Tuesday, September 11, 2012 9:45 AM
To: [email protected]
Subject: Print form from IE

**
Dears,

Please I need your advice as I'm trying to print "a form" from 7.6.04 SP2 in 
Internet explorer but I can't find the "Print button" on the form however I can 
find this capability in client.

Thanks,
Best Regards,

Mahmoud Mahdy Mohammed,PMP | Business Process Automation
Technology | Products & Services Delivery
Phone: +20(0)104999638
Mail: 
[email protected]<mailto:[email protected]>


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