That is odd. If I look at the AR System 7.6.04 Compatibility Matrix, it states that CMDB 7.5 is compatible with Mid-Tier 7.6.04 as long as a 32-bit JVM is used.
Axton On Wed, Sep 12, 2012 at 12:20 PM, Carl Wilson <[email protected]> wrote: > ** > > Hi Axton,**** > > although this is not published, you need a minimum of CMDB 7.6 Patch 002 > to be able to run the 7.6.x series of Mid Tiers due to the Java spring > framework**** > > ** ** > > Cheers**** > > Carl**** > > ** ** > > http://www.missingpiecessoftware.com/**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Axton > *Sent:* 12 September 2012 18:11 > *To:* [email protected] > *Subject:* Mid-Tier 7.6.04 SP3 and Atrium 7.5 patch 5: Authentication > Error - Send Failed**** > > ** ** > > ** I am in the process of upgrading mid-tier from 7.5p3 to 7.6.04sp3. I > have performed the upgrade but I am running into an issue where the CMDB > Flash components are not working.**** > > ** ** > > Access URL: > http://x.com/arsys/forms/remedyunit/Atrium%3AExplorer/Default+Admin+View/?cacheid=d2b48b21&format=html > **** > > ** ** > > This in turn generates a POST, as follows:**** > > ** ** > > Request URL:http://x.com/arsys/plugins/AtriumWidget/messagebroker/amf**** > > Request Method:POST**** > > Status Code:500 Internal Server Error**** > > Error 500: SRVE0295E: Error reported: 500**** > > ** ** > > Request Headers**** > > POST > http://x.com/arsys/plugins/AtriumWidget/messagebroker/amfHTTP/1.1 > **** > > Host: x.com**** > > Proxy-Connection: keep-alive**** > > Content-Length: 244**** > > Origin: http://x.com**** > > User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.1 > (KHTML, like Gecko) Chrome/21.0.1180.89 Safari/537.1**** > > Content-Type: application/x-amf**** > > Accept: */***** > > Referer: http://x.com/arsys/atrium/AtriumModuleLauncher.swf*** > * > > Accept-Encoding: gzip,deflate,sdch**** > > Accept-Language: en-US,en;q=0.8**** > > Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3**** > > Cookie: ********** > > **** > > Request Payload**** > > **** > > null[1]/1à**** > > **** > > > Mflex.messaging.messages.CommandMessageoperationcorrelationIdtimestampmessageIdheadersclientIdtimeToLive > bodydestination > ------------------------------ > > ------------------------------ > I1606D36D-6E7F-4EE1-45D7-BAE4CEE2DE3C**** > > %DSMessagingVersion > ------------------------------ > DSIdnil > ------------------------------ > **** > > **** > > Response Headers**** > > **** > > HTTP/1.1 500 Internal Server Error**** > > Server: Sun-Java-System-Web-Server/7.0**** > > Date: Wed, 12 Sep 2012 14:32:01 GMT**** > > Content-type: text/html;charset=UTF-8**** > > $wsep: **** > > Content-language: en-US**** > > Vary: accept-encoding**** > > Transfer-encoding: chunked**** > > Proxy-Connection: Keep-Alive**** > > Connection: Keep-Alive**** > > Content-Encoding: gzip**** > > Set-Cookie: SMSESSION=********** > > ** ** > > Error 500: SRVE0295E: Error reported: 500**** > > ** ** > > ** ** > > ** ** > > The servlet container logs (IBM WebSphere 7.0, 1.6.0_24 32-bit JVM) shows > the following stack trace for the POST above:**** > > ** ** > > [9/12/12 10:32:01:297 EDT] 0000002f webapp E > com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet > Error]-[PluginServlet]: com.ibm.ws.webcontainer.webapp.WebAppErrorReport: > SRVE0295E: Error reported: 500**** > > at > com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:637) > **** > > at > com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.java:1187) > **** > > at > com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.java:1169) > **** > > at > flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:381) > **** > > at > javax.servlet.http.HttpServlet.service(HttpServlet.java:831)**** > > at > com.bmc.atrium.web.AtriumServletDispatcher.dispatch(AtriumServletDispatcher.java:208) > **** > > at > com.bmc.atrium.modulelauncher.AtriumWidgetPlugin.dispatchServlet(AtriumWidgetPlugin.java:284) > **** > > at > com.bmc.atrium.modulelauncher.AtriumWidgetPlugin.processRequest(AtriumWidgetPlugin.java:203) > **** > > at > com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown > Source)**** > > at > com.remedy.arsys.plugincontainer.impl.PluginContainer.processRequestInfo(Unknown > Source)**** > > at > com.remedy.arsys.stubs.AuthenticationHelperServlet.doRequest(Unknown Source) > **** > > at > com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source)**** > > at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown > Source)**** > > at > javax.servlet.http.HttpServlet.service(HttpServlet.java:738)**** > > at > javax.servlet.http.HttpServlet.service(HttpServlet.java:831)**** > > at > com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657) > **** > > at > com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1597) > **** > > at > com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:104) > **** > > at > com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77) > **** > > at > com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908) > **** > > at > com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:934) > **** > > at > com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502) > **** > > at > com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179) > **** > > at > com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3933)**** > > at > com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)** > ** > > at > com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)* > *** > > at > com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583) > **** > > at > com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186) > **** > > at > com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452) > **** > > at > com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511) > **** > > at > com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305) > **** > > at > com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:276) > **** > > at > com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214) > **** > > at > com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113) > **** > > at > com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManager.java:557) > **** > > at > com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.java:607) > **** > > at > com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.java:984) > **** > > at > com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.java:1069) > **** > > at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604) > **** > > ** ** > > If anyone has run into this, any help would be appreciated.**** > > ** ** > > Thanks,**** > > Axton Grams**** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
