Pascale, Is there any chance that the password for the email account in Notes has changed? I just got a problem similar to yours fixed last night. They reset the password on the Notes side and I reset it in my Mailbox Config form and then restarted the email engine. That worked.
Mac Rhoades / Sr Programmer/Analyst-Specialized Systems / Service Management MS 352-100, 2205 Northmont Pkwy., Duluth, GA, USA Phone: 678-252-4364 / VPN: 252-4364 [email protected] www.rockwellcollins.com From: [email protected] To: [email protected] Date: 09/14/2012 09:32 AM Subject: Email engine suddenly stopped connecting to mail server (incoming email only) - Need Help Please Sent by: "Action Request System discussion list(ARSList)" <[email protected]> Hi All, Suddenly our email engine stopped being able to connect the its Lotus Notes mailbox last night. I put it debug mode and no error is showing at all. I do see the line saying connecting to server abcd, PID1234 but then nothing. I started the services, nothing. Rebooted the server nothing. I do not have any mail in error The incoming emails are all legit and properly formated I can telnet the mail server from the application server without a problem. I can using the Notes client connect to the mailbox using the email engines credentials. In the email message error logs I see this: Could not connect to :spdxdm99.wk.dcx.com EOF on socket javax.mail.AuthenticationFailedException: EOF on socket at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146) at javax.mail.Service.connect(Service.java:275) at javax.mail.Service.connect(Service.java:156) at com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1981) at com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:231) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:297) at java.lang.Thread.run(Unknown Source) Not connected javax.mail.MessagingException: Not connected at com.sun.mail.pop3.POP3Store.checkConnected(POP3Store.java:279) at com.sun.mail.pop3.POP3Store.getFolder(POP3Store.java:261) at com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:2029) at com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:231) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:297) at java.lang.Thread.run(Unknown Source) Any ideas? Thank you, Pascale Sterrett Kenavo ar wech all If you are not the intended addressee, please inform us immediately that you have received this e-mail in error, and delete it. We thank you for your cooperation. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
