I always use the below tool when I have a question about the roles or permissions in ITSM. A great tool to keep it in your admin help utilities folder.
https://communities.bmc.com/communities/docs/DOC-9005#comment-7957 On Monday, September 24, 2012 11:36:35 AM UTC-7, Martinez, Marcelo A wrote: > > ** > Hello all, > I am trying to assign one of my users the functional role that will allow > them to create incident mgmt decision tree configurations. They have the > ability to create templates (Support Group Admin). But they cannot see the > option to create decision trees or scripts. > Does anyone know what the role is? > > Thanks, > Marcelo > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
