Agreewith LJ. If you have 16 integrtions, i would definately recommend
having a middlware in place.

I have seen transactional issues with web services integations as well.
When we built the next integration, we used .Net build a middleware. Even
BMC Atrium Orcheastrator does the job well. It uses SOAP an has adapters
available for most of the 3rd party applications. You can build workflows
very easily and persist a transaction before passing it forward. So, if
need comes, you can retrgger from a particulr point of failure. AO Also
provides very good exception handling mechnisms.

- Karthik

On 28 September 2012 18:35, Longwing, LJ CTR MDA/IC <[email protected]
> wrote:

> Robin,
> In addition to a middleware solution, you may want to think about putting
> up another Mid-Tier server and have it connected to a specific rpc queue
> that is isolated from your general user community.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Robin Mathew
> Sent: Thursday, September 27, 2012 11:46 PM
> To: [email protected]
> Subject: webservice integration via middleware
>
> Hi all,
>
> Currently, 16 external applications are integrated with our Remedy system
> via webservices.We are facing many transactional issues in our
> environment.I am thinking of  introducing a middleware for addressing these
> issues.
>
> Do you recommend my approach?
>
> What are the pros and cons?
>
> Which is the best middleware?
>
> Please advise me on this.
>
> Regards
> Robin
>
>
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