Hello Everyone. Having an issue customizing the status reason. I am adding additional values to it on the HPD:Help Desk Form.
I have added the values in status_reason_hideen field. I have added the values to the SYS:Status Reason Menu Item. However, the Selection code on SYS:Status Reason Menu Item has been greyed out and blank; i cannot modify it. When i save the new value in this form, it also does not generate automatically. I recently made the same change to WOI:WorkOrder and it worked as expected. Why is the selection code greyed out? Any assistance would be appreciated. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
