First, I would double check that the ADDM user has Asset Admin permissions. If so, I would look at BMC.CORE.CONFIG:BMC_Dataset_ and ensure that Asset Admin is listed in the CMDBRowLevelSecurity and possibly the CMDBWriteSecurity fields if adding it to the first doesn't solve it.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kathy Morris Sent: Tuesday, October 02, 2012 3:04 PM To: [email protected] Subject: ADDM to CMDB ** Hi, We are trying to synch ADDM 8.2 into the CMDB 7.6.4. We created the BMC.ADDM dataset, added the CMDB server to the /etc/hosts file and restarted the services. The test connect from ADDM to the CMDB fails. Error displays: 32 VM for an atrium connection. The connection test failed. Dataset not found. The dataset BMC.ADDM is the configured dataset and shows in the CMDB dataset tables. Does anyone know what is causing this connection from ADDM to the CMDB to fail? _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
