Hi,

Ask BMC support why the Log says "List" for RPC 390620. I would not worry
too much about that.

Mid-Tier is Java, and I am a little unsure if it honors the ARRPC setting.
In any event you can set the RPC-number in the config.jsp AR Server
settings. The problem is that this will be used for all connections. Maybe
you can add a serve-alias with a specific RPC-number and then direct your
WebService-calls to that alias?

        Best Regards - Misi, RRR AB, http://rrr.se

> Thank you all for responses.
>
> Misi,
>
> It is not altogether clear how you have come to the conclusion that
> list-calls are sent to the fast-queue. I have never seen this happen.
> - I was looking at these lines, List queue rpc 390620, eventhought 390620
> is Fast.
> <API > <TID: 0000003876> <RPC ID: 0000000136> <Queue: List      >
> <Client-RPC: 390620
>
> You can always use environment variable ARRPC=390680, export ARRPC to
> force runmacro, or any API-program not overriding the setting, to connect
> to a specific queue.
> - I will try this for runmacro.
> ? - can it be done for webservices?
>
> Kirin,
> We are about to upgrade to 7.6 SP3 on test environment.
>
> thank you both, for the analysis.
>
> ----
> Just learnt that the memory allocated to the  db is less than 1gb. Its
> supposed to be 4 gb. So, after we make this change. Further analsys will
> be done.
> ----
>
> Using 30 day trail for Carl's tool. This is what I got - loading sql, api,
> filter logs. (missed escalation).  It seems that is no queuing and  in
> terms of fast and list, the current allocation may be sufficient.
> ---
> =====================================
> Log Start Time:       10/5/2012 7:39:43 AM
> Log End Time: 10/5/2012 7:39:43 AM
> Elapsed Time:
> =====================================
>
> ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> Queue Type    Thread  Count   Min Thread Time Max Thread Time Average Thread
> Time  Total Active Time
> ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> Admin 0000000772      10746   0.0000  32.595  0.0384  413.44
> AppLicAudt    0000005675      32      0.0001  0.0599  0.0070  0.2267
> Escala        0000001306      84      0.0000  0.8363  0.0282  2.3764
> Escalation    0000001306      438     0.0000  50.330  0.1469  64.364
> Fast  0000001820      3005    0.0000  02.669  0.0231  69.652
> Fast  0000002077      3971    0.0000  19.299  0.0321  127.48
> Fast  0000002334      3542    0.0000  11.731  0.0297  105.50
> Fast  0000002591      2511    0.0000  18.987  0.0319  80.215
> Fast  0000002848      3083    0.0000  02.585  0.0348  107.32
> Fast  0000003105      3340    0.0000  34.848  0.0720  240.58
> Fast  0000007731      2822    0.0000  14.884  0.0372  105.19
> Fast  0000008245      2024    0.0000  02.900  0.0268  54.433
> Fast  0000009273      2486    0.0000  18.839  0.0287  71.458
> Fast  0000009530      2639    0.0000  02.997  0.0220  58.251
> Fast  0000009787      4085    0.0000  02.568  0.0315  128.88
> Fast  0000010044      2249    0.0000  02.678  0.0193  43.452
> List  0000003362      1345    0.0000  16.310  0.0438  59.027
> List  0000003619      1352    0.0000  40.832  0.0584  78.961
> List  0000003876      1326    0.0000  02.710  0.0283  37.569
> List  0000004133      1327    0.0000  01.851  0.0271  36.042
> List  0000004390      1330    0.0000  15.843  0.0425  56.568
> List  0000004647      1336    0.0000  04.363  0.0286  38.277
> List  0000008502      1358    0.0000  02.289  0.0262  35.581
> List  0000008759      1283    0.0000  01.752  0.0257  33.099
> List  0000009016      1393    0.0000  01.984  0.0271  37.851
> List  0000010301      1306    0.0000  35.774  0.1821  237.84
> List  0000010558      1412    0.0000  02.368  0.0292  41.250
> List  0000010815      1316    0.0000  02.628  0.0252  33.233
> Prv:390680    0000004904      558     0.0000  01.547  0.0260  14.551
> Prv:390680    0000007988      526     0.0000  02.476  0.0430  22.640
> ServStats     0000006446      10      0.0000  0.0269  0.0075  0.0757
>
> Total Transaction Count:      150416
> Total API Transaction Count:  137009
> Total SQL Transaction Count:  13407
>
> -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> Queue Type            Total Number of Threads % of Threads with No Idle Gap 
> (100%
> '0' Idle Time)
> -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> Admin         1               (0) 0%
> Escalation            1               (0) 0%
> Fast          12              (0) 0%
> List          12              (0) 0%
> Private               2               (0) 0%
> ServerStat            1               (0) 0%
>
>
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