Phil,
I assume you have executed the batch file with the same command line without 
issue?

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Murnane, Phil
Sent: Monday, October 08, 2012 7:24 AM
To: [email protected]
Subject: Remedy AIE Question

** 

Good Day, All:

 

I'm having trouble with an AIE job and am hoping someone else may have run into 
this issue.  I'm trying to use the process| feature to set a field with the 
return value of an external process.  Really I'm not interested in the return 
value, I just want the process to run.  The process is 
c:\windows\system32\cmd.exe /c "c:\temp\filename.bat" and the contents of the 
.bat file are:

 

set Path=C:\Windows\System32;%Path%

dir c:\temp | find "filename.ext" >>c:\temp\filename.log

exit

 

That's it - pretty darn simple.  So the data field mapping in AIE is 
process|c:\windows\system32\cmd.exe /c "c:\temp\filename.bat" .  The AIE 
exchange runs successfully, but nothing is logged to the file.  There's no 
indication of any failure in the AIE debug logs.

 

Any thoughts on what I could try?

 

Thanks,

--Phil

 

--------------------

Phil Murnane, Principal Consultant

Windward IT Solutions, Service Management Practice

Email:  [email protected]

Mobile: +1-703-896-6435

Web:    www.WindwardITS.com <http://www.windwardits.com/> 

 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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