Phil, I assume you have executed the batch file with the same command line without issue?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Murnane, Phil Sent: Monday, October 08, 2012 7:24 AM To: [email protected] Subject: Remedy AIE Question ** Good Day, All: I'm having trouble with an AIE job and am hoping someone else may have run into this issue. I'm trying to use the process| feature to set a field with the return value of an external process. Really I'm not interested in the return value, I just want the process to run. The process is c:\windows\system32\cmd.exe /c "c:\temp\filename.bat" and the contents of the .bat file are: set Path=C:\Windows\System32;%Path% dir c:\temp | find "filename.ext" >>c:\temp\filename.log exit That's it - pretty darn simple. So the data field mapping in AIE is process|c:\windows\system32\cmd.exe /c "c:\temp\filename.bat" . The AIE exchange runs successfully, but nothing is logged to the file. There's no indication of any failure in the AIE debug logs. Any thoughts on what I could try? Thanks, --Phil -------------------- Phil Murnane, Principal Consultant Windward IT Solutions, Service Management Practice Email: [email protected] Mobile: +1-703-896-6435 Web: www.WindwardITS.com <http://www.windwardits.com/> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

