Hi All, I have a problem with my Requester Console of ITSM 7.6. When I create a request, the system assigns two records of SRM: Request with the same ID Incident. Fortunately, only one passes on incident management.
I want the system creates only a request and not two! what's wrong? can you help me? Thanks in advance Peter _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
