Hi, you need to check a couple of things here: 1. Can you access the ORCA Web Service page from the ARS Server attempting to run the Filter? 2. Check the configuration in the ARS Orchestration forms. Make sure it matches what you see in step 1 for ports and end address for server name. Also check the Grid name, if this has changed or been updated and you are referencing this in workflow, it will throw an error.
Head on over to the BMC Discussion boards, there is a great support forum for Orchestrator. Cheers. Carl http://www.missingpiecessoftware.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bet ül Kaan Kuyumcu Sent: 22 October 2012 10:22 To: [email protected] Subject: Error 9130 - Cannot find dispatch method for {Orchestrator}executeProcess Hello arslist Members, In our production Environment whenever a Set Fields Filter which calls BMC Atrium Orchestrator is triggered we got the error 'Error encountered while executing a Web Service : Cannot find dispatch method for {Orchestrator}executeProcess (ARERR 9130)' and we also see the same in the client or server side filter logs and also in the arjavaplugin.log please see below. We have the suspicion that there is a problem from Remedy connecting to AO because of this info in the error Cannot find dispatch method for {Orchestrator}executeProcess. We are not able to find a solution even not in the Knowledge Base from BMC or the Communities and even not in the arslist. This is causing huge problems in our production environment because our interfaces are not working properly and 4 of them are effected from this. ITSM Version: 7.06.03 Patch 002 AO Infos: Product Version Development Studio Version 7.6.01.04 Java 1.6.0_18-b07 Virtual Machine Java HotSpot(TM) Client VM 2012-10-19 17:27:45,325 ERROR [pool-4-thread-3] com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - <ARSYS.ARF.WEBSERVICE>Cannot find dispatch method for {Orchestrator}executeProcess 2012-10-19 17:27:45,325 ERROR [pool-4-thread-3] com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - <ARSYS.ARF.WEBSERVICE>Cannot find dispatch method for {Orchestrator}executeProcess 2012-10-19 17:27:45,325 ERROR [pool-4-thread-3] com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository (?:?) - ARFilterApiCall FAILs in plugin: ARSYS.ARF.WEBSERVICE ERROR (9130): Fehler beim Ausführen eines Web-Dienstes; Cannot find dispatch method for {Orchestrator}executeProcess at com.bmc.arsys.ws.plugin.WSPlugin.ThrowException(WSPlugin.java:111) at com.bmc.arsys.ws.plugin.WSPlugin.filterAPICall(WSPlugin.java:104) at com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository.ARFilterApiCall(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_5(Unknown Source) at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_4(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source) at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Thanks in advance, Betül _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
