We just copy the DB over then re-apply the correct license key. This is on 
ARS7.1/ITSM7.0.03. not sure how it works on later versions.


Marcelo Martinez
IT Change Management / Remedy Administration
IT Customer Care
Chevron Phillips Chemical Company, LP.
832.813.4262
832.381.7776

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From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of ravi rai
Sent: Wednesday, October 31, 2012 10:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: Migrator question...

**
Copying DB is faster and better option
You need to change few config post DB refresh

Ravi Rai

________________________________
Date: Wed, 31 Oct 2012 14:54:08 +0000
From: richard....@bwc.state.oh.us<mailto:richard....@bwc.state.oh.us>
Subject: Migrator question...
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>

**
Looks like we're going to need to use the migratory to create
a duplicate of our DEV system  for testing. This might be a dumb
question, but will migratory copy everything over from one system
to another or do I need to have the SQL DBA copy the SQL data
file from one system to another and then run the migratory and
copy from testa to testb? Thanks.
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