Hi Kali, That does appear to be an issue with the import tool. I guess one thing you could do is convert the lowercase n to upper. I'm assuming you are on Windows and the file path is therefore not case sensitive.
Rod On 31 October 2012 14:26, Kali Obsum <[email protected]> wrote: > ** > > Hi Rod,**** > > ** ** > > Yep, we already tried that. It still converted \n to newline and retained > one \.**** > > ** ** > > Regards,**** > > *Kali ***** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Rod Harris > *Sent:* Wednesday, October 31, 2012 1:35 PM > *To:* [email protected] > *Subject:* Re: Escape Character - Remedy Data Import Tool**** > > ** ** > > ** **** > > Hi Kali,**** > > **** > > have you tried replacing each "\" with 2? eg "\\"**** > > **** > > Rod**** > > On 31 October 2012 12:53, Kali Obsum <[email protected]> wrote:**** > > ** **** > > Hi,**** > > **** > > We need to update a field via the Remedy Data Import Tool (v7.6.03). > However the field values contain file paths and what happens is if the > Import Tool sees a \n (e.g. app\new\temp), it erroneously converts it to a > new line. Is there an escape char we can use so that it doesn’t get > converted into a new line?**** > > **** > > Regards,**** > > *Kali ***** > > **** > > NOTICE **** > > The information contained in this email is confidential. If you are not > the intended recipient, you must not disclose or use the information in > this email in any way. If you received it in error, please tell us > immediately by return email and delete the document. We do not guarantee > the integrity of any e-mails or attached files and are not responsible for > any changes made to them by any other person.**** > > **** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
