I see...thanks Rod!

 

Regards,

Kali

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rod Harris
Sent: Thursday, November 01, 2012 10:16 PM
To: [email protected]
Subject: Re: Escape Character - Remedy Data Import Tool

 

** Hi Kali,

 

That does appear to be an issue with the import tool. I guess one thing
you could do is convert the lowercase n to upper. I'm assuming you are
on Windows and the file path is therefore not case sensitive.

 

Rod

On 31 October 2012 14:26, Kali Obsum <[email protected]> wrote:

** 

Hi Rod,

 

Yep, we already tried that. It still converted \n to newline and
retained one \.

 

Regards,

Kali 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rod Harris
Sent: Wednesday, October 31, 2012 1:35 PM
To: [email protected]
Subject: Re: Escape Character - Remedy Data Import Tool

 

** 

Hi Kali,

 

have you tried replacing each "\" with 2? eg "\\"

 

Rod

On 31 October 2012 12:53, Kali Obsum <[email protected]> wrote:

** 

Hi,

 

We need to update a field via the Remedy Data Import Tool (v7.6.03).
However the field values contain file paths and what happens is if the
Import Tool sees a \n (e.g. app\new\temp), it erroneously converts it to
a new line. Is there an escape char we can use so that it doesn't get
converted into a new line?

 

Regards,

Kali 

 

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