Doh! I can't believe I left that out. I'm on 7.6.4 SP2 for everything, but with a custom hotfix for the midtier with things that I'm not sure BMC has still fixed in their official release despite it being nearly a year after we discovered the issues. Maybe when I have time I should try SP3. I've also been advising people to try Firefox, but it has rendering problems such as turning the entire screen black when a popup appears and displaying scrollbars for no reason. For example, the "Next Approval Phase" on the Infrastructure Change screen only shows a scrollbar and you can read nothing. Unfortunately, the most stable browser for 7.6.4 seems to be the unsupported one, Chrome.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Dan Miller Sent: Friday, November 02, 2012 2:20 AM To: [email protected] Subject: Re: Mid Tier and Potential Proxy Issues what version of mid-tier are you riunning (and overall remedy for that matter) we used to get this issue all the tiume, we called it grey screen of death. we service-packed mid-tier and it went away, SP2 i think for 7.6.04 we had tried everything but could not get it working, and it was random. we even got the desktop estate upgraded as we thought it was performance... (which was not a bad idea anyway to be honest) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
