Marcelo,
I recommend you check out the Mid-Tier Guide, page 78.  You should find 
everything you need.

http://midTierServer/arsys/servlet/ViewFormServlet?form=formName&server=serverName&eid=HD0000000000123

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Martinez, Marcelo A
Sent: Tuesday, November 06, 2012 9:44 PM
To: [email protected]
Subject: direct link to change (or incident) ticket 7.6.04

**
Hello List,
I would like to include a direct to a change request (or incident in some 
cases) on an email. I've tried different variations of the link w/o success. 
The best I can do is open the CHG:Infrastructure Change form in search mode. 
I've looked thru previous posts on the list but did clearly identify how to 
build the link. Does anyone know of documentation on how to build the link?
 
Thank you,
 
Marcelo Martinez
IT Change Management / Remedy Administration IT Customer Care Chevron Phillips 
Chemical Company, LP.
832.813.4262
832.381.7776
 
Notices:
This message is conveyed, and any use is expressly subject to the disclaimer 
found at the following url:
www.cpchem.com/forms/disclaimer1.asp 
 
 
_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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