Hi Fred, <SOAP-ENV:Header> <AuthenticationInfo> <userName>Event Tracker</userName> <password>dreamteam</password> </AuthenticationInfo> </SOAP-ENV:Header>
This is what is being sent. Mark -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W Sent: Tuesday, November 27, 2012 2:23 PM To: arslist@ARSLIST.ORG Subject: Re: Web Service Error What do you have in the AuthenticationInfo data of the XML.(That is usually where I have seen people get that type of error) Fred ----- Original Message ----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, November 27, 2012 1:13 PM To: arslist@ARSLIST.ORG Subject: Web Service Error ** Hi All, I am attempting to use a web service to create a record in the HPD:Help Desk form using the OOB HPD_IncidentInterface_Create_WS and it is throwing the following error SEVERE: Servlet.service () for AxisServlet threw an exception ERROR 102: Required name parameter (field name in a parameter) is empty. Has anyone seen this before? What might I be missing? I have a feeling the issue is caused by the HPD:Help Desk and not the HPD:IncidientInterface_Create. Ironically if I send the same information via an email template, the Incident is created just fine. ARS 7.6.04 SP3 Mid Tier 7.6.04 SP3 Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"