I have seen similar errors (required name parameter errors) when using advanced workflow, if one of the parameters (server name, etc.) is not populated in the fields used by the advanced workflow..
Maybe it's something similar? Does any of the workflow that gets triggered with that WS use advanced workflow? Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, November 27, 2012 2:13 PM To: arslist@ARSLIST.ORG Subject: Web Service Error Hi All, I am attempting to use a web service to create a record in the HPD:Help Desk form using the OOB HPD_IncidentInterface_Create_WS and it is throwing the following error SEVERE: Servlet.service () for AxisServlet threw an exception ERROR 102: Required name parameter (field name in a parameter) is empty. Has anyone seen this before? What might I be missing? I have a feeling the issue is caused by the HPD:Help Desk and not the HPD:IncidientInterface_Create. Ironically if I send the same information via an email template, the Incident is created just fine. ARS 7.6.04 SP3 Mid Tier 7.6.04 SP3 Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
