Mark,
Not sure what missing, but one very quick fix, is custom filter
low execution order (0-10) that on a submit (outgoing) set send message to no
and go to 1000
(Another thought, since you disabled the mailbox, did you restart the email
engine?)
Doug
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Brittain, Mark
Sent: Thursday, November 29, 2012 11:58 AM
To: [email protected]
Subject: Baffled by outgoiong email
**
Hi All,
Currently working on a OOB ITSM 7.6.04 implementation don't want to allow
outgoing email while users are getting familiar with it. I have disabled the
mailbox and all of the OOB notifications. Each day I go onto the ARS Email
Messages form and do a 'Create Date' > $DATE$ search on outgoing mail, there
are emails listed that Send Message: Sent and Date Sent: a date.
Really don't want to turn off the email engine if I don't have to do so. What
am I missing?
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
[email protected]<mailto:[email protected]>
Office: 315-453-2912 x5335
Mobile: 315-882.5360
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