ARUtilities 8.0 will allow you to search for Active Links based on form. In the results list you can choose to display Run If You can easily see them all in a nice list without having to open each one individually in the Dev Studio.
You can search by Trigger, Action, FieldID and a lot more. Using ARUtilities you can also run SQL commands. SELECT name FROM actlink WHERE actlinkID = ? http://www.arutilities.com Hope this helps Les > Hi All & TGIF, > > We are new to ITSM. One question that has come is what is search criteria > when I select Assigned to All My Groups in the Incident Console? Let's say > I am in the IT Staff group. Are the results where the Assigned Group = IT > Staff, the Owner Group i= IT Staff or both? > > I tried to figure this out by running Active Link logging and thought I > had it until I encountered PERFORM-ACTION-ACTIVE-LINK 128 1000001767 > > Is there an easy way to find the active link? > > Thanks > Mark > > Mark Brittain > Remedy Developer > ITILv3 Foundation > NaviSite - A Time Warner Cable Company > mbritt...@navisite.com<mailto:mbritt...@navisite.com> > Office: 315-453-2912 x5335 > Mobile: 315-882.5360 > > > ________________________________ > This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that > is privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained > herein, to anyone other than the intended recipient is prohibited. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
