I am seeing the following error when trying to use rrrChive tool to export
data from a arserver7.1, oracle, linux based system to a folder.
Here is the sample error but I am seeing the same error for all the forms.
I ran the rrrChive in test mode.
I tried in arserver 8.x as well and seeing the same issue.
The remedy user account is an admin account.
Command:
./rrrchive -test /remedy/rrr/data/rrrConf_export_rrrdir.cfg
Sample error lines from the log:
rrrchive: 2013-01-27 12:46:25, type=ARS, level=ERROR, file=rrrchive.cpp,
line=2777
ARLoadARQualifierStruct(server=DIR, form=AR System User Preference,
qual='6' > "12/1/2012")
API CALL SEVERITY: AR_RETURN_ERROR, failure, status contains details
ARStatusList: contains 1 messages
Number: ARERR 666001
Message: Could not find field.
Append: AR System User Preference:'6' > "12/1/2012":6
Configuration file:
source_server = serverx
source_user = userx
source_password = passx
target_dir = /remedy/rrr/data
multipleforms = AR System Email Messages,AR System Email Templates,AR
System User Preference
qual = '6' > "12/1/2012"
splitsearch = YES
transfertype = SYNCTOTARGET
logfile = AUTO
progressbar = YES
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"