Hello Listers, I'm trying to configure Atrium SSO for AR System Integration.
I followed the instructions and performed the tasks listed on https://docs.bmc.com/docs/display/public/sso80/Configuring+the+BMC+Atrium+Single+Sign- On+server+for+AR+System+integration. I can see the AR users and groups in Subjects part, I can even successfully log in using https://AtriumSSOFQDNHostName:port/atriumsso?realm=BmcRealm and relevant AR system username and password. I configured the Atrium SSO Integration tab of Server Information from AR System Administration Console. When I tried to log in to AR system using http://MidtierFQDNHostName:port/arsys I received the following error message: BMCSSG1511E: Failed to access agent attribute (sunidentityserverdevicestatus) from server (org.json.JSONException: JSONObject["sunidentityserverdevicestatus"] not found.). My ../debug/Authentication file shows amAuth:01/27/2013 01:11:55:683 PM CET: Thread[Thread-2,5,main] ERROR: Exception creating session .. : ...(here java.lang.NullPointerException) ERROR: Failed to login to https://AtriumSSOFQDNHostName:8443/atriumsso/authservice .. ERROR: Authentication failed. Can someone please help me to resolve the issue? AR System/ITSM 8.0.0 on Win2008 OS; MS SQL Server 2008; Tomcat 6 Thanks and regards, Victor _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
