Try to use Display Directly instead of Display window type. Ark
2013/1/30 Bob <[email protected]> > I have an active link that opens a form, passing the Request ID. > In the user tool, this work perfectly, every time, opening the form with > the proper record data. > > On the web, both IE and Firefox this fails. > The form opens but no data is showing up. > > Has anyone else experienced similar issues? > > > ActiveLink: > > Qualification (’col_OrderRID’ != $NULL$) AND ($VUI$ = “Customer”) > > If Actions ( 1 ) > Open Window Action: > Window Type : Display > Server Name : cgus..... > Form Name : OM:Orders > Form View : Customer > Qualification : ’1’ = $col_OrderRID$ > If No Request Matches, Do Not Show Any Message > Sort Info: > > > SYSTEM INFORMATION: > > Remedy ARS ver 7.6.04 SP3 201201302357 > > Mid Tier Version 7.6.04 SP3 201201302357 > Installation Directory /opt/bmc/ARSystem/midtier > Web Server Information Apache Tomcat/6.0.20 > Operating System Name Linux > Java Version 1.7.0 > > Any assistance would be appreciated. > Thank you, > Bob > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
