Hello All;
In the ITSM 7.6.04 Incident form there is a lot of workflow around menu selections for the Assigned Group and Assignee. I'm attempting to have custom workflow modify those fields with updated assignment information. Does anyone know of a reference document that tells us which z1D (Tmp) fields are required to be populated also. I keep getting the message to use the menus. But this workflow needs to be lights-out. Thanks; r Ray Palla Sr. IT/Remedy Consultant http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg Mobile: 512-917-1739 Time Zone: Central Email: <mailto:[email protected]> [email protected] http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif <http://www.linkedin.com/pub/1/544/598> Professional Profile <http://www.INSONA.com> INSONA Corporation 1201 Berry Lane <http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX +77074%2CUSA&hl=en> Georgetown, TX 78626-3832 USA Infrastructure Solutions - Network Applications _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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