BMC aquired my-service late last year and are re-marketing it as their chat solution with the help desk, which is different than the AR chat in 8.0 I believe. You can go to http://www.my-eservice.com/ to learn more about the eservice product.
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

