Having Admin permissions is not enough to add functional roles (if you are using ITSM). He needs to have Contact Support Admin to modify roles of support staff.
Thanks, Anusha -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Vinay Kumar Anumula Sent: Wednesday, February 06, 2013 7:09 AM To: [email protected] Subject: Unable to add functional roles Hi All, Hope all are doing well. I came across issue with profiles.One of our customer has been administrator permissions and other application master permissions ,but he is unable to add functional roles (add button is disabled) in people form . We are using 7.6.04 SP3. Would like to know where exactly the problem lied with. Thanks!! Regards, Vinay _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
