Hello Listers,
I am trying to setup an Atrium Integrator job from AI Console using a csv file as the source. The file is placed in a catalog on the AI server and I can successsfully create the the data store (the Test Connection was sucessfull) . However when I try to refresh the data store I receive the following error: BMCATRIUM_NGIE000206: Error refreshing data store. Error occurred while executing BaseConnector.refreshFileConnector at com.bmc.atrium.ngie.connector.BaseConnector.refreshFileConnector(Unknown Source) at com.bmc.atrium.lcds.ngie.NGIEDataSourceConfigurationPentahoService.refreshConnector(NGIEDataSourceConfigurationPentahoService.java:172) at com.bmc.atrium.lcds.ngie.NGIEService.refreshConnector(NGIEService.java:598) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:404) at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183) at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1400) at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:1011) at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:103) at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158) at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44) at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67) at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:166) at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:291) at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:353) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.bmc.atrium.web.AtriumServletDispatcher.dispatch(AtriumServletDispatcher.java:140) at com.bmc.atrium.midtier.RealAtriumWidgetPlugin.processRequest(RealAtriumWidgetPlugin.java:236) at sun.reflect.GeneratedMethodAccessor288.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.bmc.atrium.modulelauncher.ContextClassLoaderInvocationHandler.invoke(ContextClassLoaderInvocationHandler.java:26) at $Proxy16.processRequest(Unknown Source) at com.bmc.atrium.modulelauncher.AtriumWidgetPlugin.processRequest(AtriumWidgetPlugin.java:229) at com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown Source) at com.remedy.arsys.plugincontainer.impl.PluginContainer.processRequestInfo(Unknown Source) at com.remedy.arsys.stubs.AuthenticationHelperServlet.doRequest(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.bmc.atrium.sso.agents.web.jee.JEEFilter.doFilter(Unknown Source) at com.bmc.atrium.sso.agents.web.SSOFilter.doFilter(Unknown Source) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454) at java.lang.Thread.run(Unknown Source) Can anyone help to debug this error? Remedy ITSM 8.0.0.0 patch 002 on WIN2008/MS SQL 2008/Tomcat 6.0 Thanks and regards, Victor Olufowobi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
