Hi, It seems our Atrium SSO server is causing the problem. When we removed SSO integration I was able to setup and execute the job successfully.
Regards, Victor > -----Original Message----- > From: Victor <[email protected]> > To: arslist <[email protected]> > Sent: Wed, 6 Feb 2013 16:29 > Subject: BMCATRIUM_NGIE000206: Error refreshing data store > > > Hello Listers, > > I am trying to setup an Atrium Integrator job from AI Console using a csv > file s the source. The file is placed in a catalog on the AI server and I > can uccesssfully create the the data store (the Test Connection was > sucessfull) . However when I try to refresh the data store I receive the > following error: > > BMCATRIUM_NGIE000206: Error refreshing data store. > > Error occurred while executing BaseConnector.refreshFileConnector > > t com.bmc.atrium.ngie.connector.BaseConnector.refreshFileConnector(Unknown > ource) > t > om.bmc.atrium.lcds.ngie.NGIEDataSourceConfigurationPentahoService.refreshCo > nnector(NGIEDataSourceConfigurationPentahoService.java:172) t > com.bmc.atrium.lcds.ngie.NGIEService.refreshConnector(NGIEService.java:598 > ) t sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > t sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) > t sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) > t java.lang.reflect.Method.invoke(Unknown Source) > t > lex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.jav > a:404) t > lex.messaging.services.RemotingService.serviceMessage(RemotingService.java: > 183) t > flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1400 > ) t > lex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.ja > va:1011) t > lex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter. > java:103) t > flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158) t > flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44) t > lex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.ja > va:67) t > lex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter. > java:166) t > lex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:291) > t > flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:353) > t javax.servlet.http.HttpServlet.service(HttpServlet.java:717) > t > om.bmc.atrium.web.AtriumServletDispatcher.dispatch(AtriumServletDispatcher. > java:140) t > om.bmc.atrium.midtier.RealAtriumWidgetPlugin.processRequest(RealAtriumWidge > tPlugin.java:236) t sun.reflect.GeneratedMethodAccessor288.invoke(Unknown > Source) > t sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) > t java.lang.reflect.Method.invoke(Unknown Source) > t > om.bmc.atrium.modulelauncher.ContextClassLoaderInvocationHandler.invoke(Con > textClassLoaderInvocationHandler.java:26) t $Proxy16.processRequest(Unknown > Source) > t > om.bmc.atrium.modulelauncher.AtriumWidgetPlugin.processRequest(AtriumWidget > Plugin.java:229) t > com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown > ource) > t > om.remedy.arsys.plugincontainer.impl.PluginContainer.processRequestInfo(Unk > nown Source) > t com.remedy.arsys.stubs.AuthenticationHelperServlet.doRequest(Unknown > ource) > t com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) > t com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source) > t javax.servlet.http.HttpServlet.service(HttpServlet.java:637) > t javax.servlet.http.HttpServlet.service(HttpServlet.java:717) > t > rg.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Application > FilterChain.java:290) t > rg.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterCh > ain.java:206) t > com.bmc.atrium.sso.agents.web.jee.JEEFilter.doFilter(Unknown Source) t > com.bmc.atrium.sso.agents.web.SSOFilter.doFilter(Unknown Source) t > rg.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Application > FilterChain.java:235) t > rg.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterCh > ain.java:206) t > rg.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.ja > va:233) t > rg.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.ja > va:191) t > rg.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128 > ) t > rg.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102 > ) t > rg.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java > :109) t > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293 > ) t > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849) > t > rg.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http > 11Protocol.java:583) t > org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454) t > java.lang.Thread.run(Unknown Source) > > Can anyone help to debug this error? > > Remedy ITSM 8.0.0.0 patch 002 on WIN2008/MS SQL 2008/Tomcat 6.0 > > Thanks and regards, > > Victor Olufowobi > ___________________________________________________________________________ > ____ NSUBSCRIBE or access ARSlist Archives at www.arslist.org > Where the Answers Are, and have been for 20 years" > > > ___________________________________________________________________________ > ____ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
