Claire, Scenario 1 ARSuiteKit_midtierWar_7604SP4_Windows.zip THEN MT_7604SP4_2013JAN17_CU_ALL
is the right option. Thanks, Srikanth PSS Remedy AR System R&D BMC Software, Inc. http://try.onbmc.com The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sanford, Claire Sent: Monday, February 11, 2013 11:16 PM To: [email protected] Subject: Remedy ITSM 7.6.04 - Mid Tier Update Question ** I need to update to MT_7604SP4. If I download the patch MT_7604SP4_2013JAN17_CU_ALL Will it include everything that is in the ARSuiteKit_midtierWar_7604SP4_Windows.zip update or do I need to that first? Scenario 1 ARSuiteKit_midtierWar_7604SP4_Windows.zip THEN MT_7604SP4_2013JAN17_CU_ALL Or Scenario 2 MT_7604SP4_2013JAN17_CU_ALL Thank You! ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Mid-Tier Version 7.6.04 SP3 201208101612 Hotfix Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System [email protected] Claire _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
